Measuring outcomes of the coordinated response

Outcomes	Possible indicator(s)	Possible data collection methods	Source of information
Increase stakeholders’ knowledge of available community resources	Level of knowledge reported by stakeholders of available community resources for victims/survivors of violence against women Number of referrals to available community resources (e.g. order of protection office, domestic violence shelter programs, sexual violence services)	Written questionnaires Interviews Archival data collection	Victims/survivors Violence against women advocates Law enforcement Healthcare practitioners Service delivery records
Increase victims’/survivors’ access to community resources	Degree to which victims/survivors report they are receiving the support they need	Written questionnaires Interviews Archival data collection	Victims/survivors Service delivery records
Increase victims’/survivors’ access to community resources	Degree to which service providers indicate they are able to access resources on behalf of victims/survivors	Written questionnaires Interviews	Violence against women advocates Service providers Healthcare practitioners
Improve relationships among key stakeholders	Stakeholders experience of relationships with others responding to violence against women	Written questionnaires Interviews	Violence against women advocates Criminal justice agencies Service providers Healthcare practitioners
Improve communication between stakeholders	Level of referrals and/or exchange of information and clients across agencies responding to the needs of victims/survivors of violence against women	Written questionnaires Interviews Databases of agencies	Violence against women advocates Service providers Law enforcement Healthcare practitioners
Improve police response (e.g. identifying/arresting perpetrator)	Proportion of police reports containing detailed information including, for example, statements from victims and alleged perpetrators	Interviews Archival data collection – i.e. case files	Police Prosecutors Victims/survivors Police reports
Improve prosecution response (e.g. evidence based prosecution)	Proportion of cases in which prosecutors consistently charge and try cases of violence against women when there is sufficient evidence	Interviews Archival data collection – i.e. case files	Prosecutors Victims/survivors Violence against women advocates Case disposition records
Improve judicial response to violence against women cases	Judges consistently sentence assailants appropriately, including attendance of approved intervention programmes	Interviews Archival data collection – i.e. case files Direct observation (e.g. court monitoring)	Violence against women advocates Prosecutors Judges Probation officers Sentencing records

Adapted from Allen, N. and Hagen, L. (2003) A Practical Guide to Evaluating Domestic Violence Coordinating Councils, Harrisburg: National Resource Center on Domestic Violence, available in English.

Tools and resources

The Mind Tools website contains a clear summary of SWOT analysis and includes a short explanatory video and template worksheet.

The My Strategic Plan website includes a series of short explanatory videos and other tools on topics including setting goals, SWOT analysis, writing mission statements and developing action plans.

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